Privacy Policy

1. Who We Are

Paddle Party is operated by EMQM Limited, a company registered in the United Kingdom. Our league is designed for players aged 18 and above, and we do not knowingly collect data from children under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us at [email protected].

2. Information We Collect

We collect the following information from users during registration and participation in our league:

• Personal Information: Name, email address, phone number, address, and gender.
• Preferences: Preferences related to specific aspects of the league (e.g., skill level, match scheduling preferences).
• Payment Information: Processed securely through our third-party payment processor, Stripe.

3. How We Use Your Information

We use the data you provide for the following purposes:

• League Administration: Organizing matches, managing registrations, and contacting participants.
• Service Improvement: Analyzing user feedback to improve the league experience.
• In-House Promotions: Offering promotional content related to Paddle Party services.

4. How We Store and Share Your Data

Your data may be stored and processed using third-party software services to facilitate league administration. These third parties act as data processors on our behalf and include services for:

• Payment processing (e.g., Stripe)
• Communication (e.g., email services)
• Scheduling and league management
• Improving our offerings including our website

We do not sell or share your data with third parties beyond these necessary services.

5. Data Retention

We retain your data as long as it is necessary to provide our services and comply with legal obligations. If you request deletion of your data, we will delete it unless retention is required by law or for legitimate business purposes.

6. Your Rights

As a user, you have the following rights regarding your personal data:

• Access and Correction: Request access to the data we hold about you and correct inaccuracies.
• Data Deletion: Request that we delete your personal data.
• Restriction of Processing: Request restrictions on how we process your data.

To exercise any of these rights, contact us at [email protected].

7. Third-Party Services

We rely on third-party software to administer our services, and your data may be temporarily or permanently stored on their systems. These services comply with industry-standard data protection practices.

For payment processing, we use Stripe, which follows strict security protocols.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

8. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system can guarantee absolute security.

9. Jurisdiction

As a British company, EMQM Limited complies with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR). By using Paddle Party services, you agree that any disputes regarding your data will be governed by UK law.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website, and the last updated date will be revised accordingly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at [email protected].